Contact Us

Thank you for your interest in Wisdom Publications! For questions and inquiries, please contact the publisher’s office by mail, phone, fax, or email, or visit our FAQ below.

HOURS
  • Monday through Friday, 9:00 AM to 5:00 PM EST
  • Wisdom Publications
    199 Elm Street
    Somerville, MA USA

FAQ

Online Consumer Shopping,
Orders, and Shipping
  • What is the Wisdom Academy refund policy for online courses?

    A 50% refund can be provided before a course has launched and during the week following the release of the first lesson. After lesson 2 is released, refunds cannot be given.

  • Is Wisdom Publications a safe shopping site?

    Yes. When customers click on “place this order” in the shopping cart, an SSL encryption secured webpage provides customers with a secure shopping environment. Our vendor SSL certificate can be view by clicking on the “lock” icon in the shopping cart.

  • How is my payment processed?

    All online payments are handled via Stripe. All payments for orders and account balances will be processed through our fulfillment warehouse, PSSC (Publishers Storage and Shipping Corporation). Credit card statements will indicate PSSC as the retail provider. Your credit card will not be charged until your order has shipped.

  • I have a problem with my order. How can I find out the status?

    If you have a question or concern regarding an order for a Wisdom book, you may contact our fulfillment warehouse, PSSC, by phone at (800) 272-4050 ( direct 978-829-2555) or by e-mail at orders [at] pssc [dot] com. Please include your order number in your email. PSSC is open from 9am to 5pm EST Monday through Friday.

  • I ordered a book on your website, and got a message that it was out of stock. What does that mean?

    If you placed an order for a book that is out of stock, your order will be held until new stock arrives. You will not be charged until the book ships. If you have further questions about that order, please email orders [at] pssc [dot] com for more information.

  • I am a bookseller or wholesaler outside the U.S. How do I purchase Wisdom books for resale?

    International trade information can be found on this page by scrolling down to “trade & institutional ordering.”

  • How long will it take for my books to arrive?

    All orders will be shipped from our distributor PSSC within two working days of receipt. Book rate takes up to three weeks across the U.S. and up to two months overseas. UPS and priority mail are faster. For overnight or 2-day rush orders, please call PSSC at (800) 272-4050 or direct (978-829-2555).

  • What is the Wisdom return policy?

    If you are not satisfied with your purchase, we will be glad to provide a full refund or exchange for undamaged items within 30 days of receipt. Shipping costs are not refunded. Please send the return items with a copy of the invoice to:

    PSSC/Wisdom Publications
    Attn: Returns
    46 Development Rd.
    Fitchburg, MA 01420

ABOUT WISDOM
  • Customer Care & Ordering (Books)

    Select USPS Media Mail to take advantage of this offer. To download our latest catalog (PDF), click here. To request a print catalog, please email our marketing department through the contact form above with your name, company, and mailing address.

    how to order

    • onlineYou can click the “buy” button by any book on this website to see the product page, and then click add to cart” to purchase it. Click on the cart ICON in the top right-hand corner at any time to view your cart.
    • by phoneToll-free: (800-272-4050) Local: (978-829-2555)
    • By fax(978-348-1233)
    • by mailWisdom Publications
      c/o PSSC
      660 S.MANSFIELD
      YPSILANTI, MI 48197 USA
    • paymentVisa/Mastercard, Money Order, or Personal Check

    DELIVERY TIMES & SHIPPING COSTS

    Orders are generally processed within one business day of receipt. Shipping time depends on the destination and method chosen.

    • U.S.Media mail (3-12 business days) is the least expensive shipping method. Actual cost is calculated at the time of order and is based on weight and destination. Free shipping (media mail) is available on orders totaling $40 or more. US Priority Mail (expected delivery: 3—5 business days) $5.75 + $2.25 per item.
    • CanadaAirmail to Canada (expected delivery: 5—14 business days) will be calculated automatically.
    • InternationalOur shopping cart will provide you with the best current shipping rates to your selected destination.
    • Other OptionsFor other options such as express mail, please call (800) 272-4050 (toll free U.S.), or (978) 829-2555 or order online. Cost of shipping for online orders placed through the Wisdom website will be calculated based on shipping method chosen.
  • Wisdom Academy and Wisdom Experience Questions

    For queries related to the Wisdom Academy or the Wisdom Experience, please contact us by using the form above and selecting the appropriate department.

    For phone support, please call 617-776-7416.

  • Trade & Institutional Ordering

    Thank you for your interest in Wisdom Publications! We pride ourselves on creating and delivering books of the finest quality.

    • In January 2014 Wisdom partnered with Simon & Schuster for our distribution.
    • To request a print catalog, please email us through the contact form above with your name, company, and mailing address.

    U.S. Trade Orders

    Wisdom’s titles are distributed to the book trade by Simon & Schuster. For ordering information, visit Simon & Schuster’s website or use the information below.

    Orders
    Wisdom’s titles are available through all major wholesalers. For orders direct from Simon & Schuster, and for more information, use the contact information below.

    EDI: SS SAN 2002442
    Pubnet: SS SAN 2566044
    Email: purchaseorders [at] simonandschuster [dot] com
    Mail: S&S, Order Processing Department, 100 Front Street, Riverside, NJ 08075
    Phone: 1-800-223-2336 (8:30 – 6PM M-F EST)
    Fax: 1-800-943-9831
    www.simonandschuster.biz/pages/biz-ordering-books

    Returns:
    Simon & Schuster
    c/o Jacobson
    4406 Industrial Park Road
    Building #7
    Camp Hill, PA 17011

    Canadian Trade Orders

    Please note that all Canadian prices are subject to change and should be checked with the Canadian distributor, Simon & Schuster Canada

    PubNet Canada/Booknet:  SAN 1154788
    Email:  canadian.orders @ simonandschuster [dot] com
    Phone: 800-268-3216
    Fax: 888-849-8151

    Returns:
    Simon & Schuster Canada
    Georgetown Terminal Warehouse
    34 Armstrong Ave
    Georgetown, Ontario L7G 4R9

    International Trade Orders

    United Kingdom

    Publishers Group UK
    63-66 Hatton Garden
    London EC1N 8LE
    United Kingdom
    Phone: 020 405 1105
    Fax: 020 242 3725
    Email: info [at] pguk [dot] co [dot] uk
    http://www.pguk.co.uk

    Australia/New Zealand

    Windhorse Books
    PO Box 574
    Newtown NSW 2042
    Australia

    Tel: 02 9519 8826
    Fax: 02 9519 8827
    Email: books [at] windhorse [dot] com.au
    http://www.windhorse.com.au

    Export Markets (including Latin America, continental Europe, and Asia)

    Simon & Schuster
    1230 Avenue of the Americas
    New York, NY 10020 USA
    Phone: 800-223-2336
    Fax: 212-698-7617
    For a complete list of international sales representatives, click here.

    Other Inquiries and Special Accounts

    Wisdom Publications
    199 Elm Street
    Somerville, MA 02144 USA
    Phone: 617-776-7416
    Email: please use the contact form above.

  • Desk & Exam Copies

    Wisdom Publications offers desk and exam copies to educators who have adopted or are considering adopting a Wisdom title for a course. All requests are subject to approval. Desk and examination copies of paperback titles will be fulfilled free of charge; hardcover titles require a $5.00 processing fee. Allow approximately 3-4 weeks for standard delivery. Books will be sent to school addresses only. Rush requests will be considered only if the added shipping charges are prepaid. If you need further information, please email the marketing department through the contact form above.

    How to Request Desk or Exam Copies

    Please include the instructor’s name, contact information, class title, schedule (semester and year), and estimated enrollment. Please also make your request on school letterhead.

    • Please contact us using the contact form above. (attach PDF of request on school letterhead)
  • Review & Publicity Inquiries

    To request a review copy or to inquire about the availability of an author, please email our marketing department through the contact form above.

  • Rights & Permissions

    Wisdom Publications titles have broad appeal throughout the world, and we are pleased to discuss your interest in acquiring subsidiary rights or using material from our titles in your endeavors.

    • For information on acquiring the foreign-language rights to one of our titles, please see Foreign Rights.
    • For information on other uses, please email the marketing department through the contact form above.

    Permissions

    Reprint Permissions
    To request permission to reprint excerpts, please email the marketing department through the contact form above.

    Please be sure to include as much of the following information as is relevant in your request:

    • the title and author of the book to be excerpted
    • the ISBN-13
    • the specific material you would like to reprint (including page numbers)
    • the name and address of the publisher that will be reprinting the material
    • title, format, and expected first print run of the book in which the material will be used
    • territory in which the publisher plans to sell the book

    Fair Use
    Fair use law allows small passages of books to be reprinted, with proper citation, in the service of public discourse. If your request is not poetry and it amounts to less than 250 words, chances are it falls under “fair use.” If you aren’t sure, feel free to email the marketing department through the contact form above.

    Credit Line
    A permission acknowledgment accompany all photocopies and excerpts of Wisdom material. Please use the following format when crediting Wisdom’s permission to reprint:

    “© [Publication year] [Copyright holder], [Title]. Reprinted by arrangement with Wisdom Publications, Inc., wisdompubs.org.”

    For information on printing or excerpting material from Wisdom’s website, please see our terms of use.

    Foreign Rights

    For information on obtaining translation rights for Wisdom books, contact the appropriate agent listed below. For languages not found below, please email our foreign rights department through the contact form above or write to:

    Rights Department, Wisdom Publications, 199 Elm Street, Somerville, MA 02144.

    BULGARIAN/Serbia, Macedonia, Montenegro, Bosnia & Albania
    Anna Droumeva
    ANA Sofia Ltd.
    Jk Yavorov, bl. 56-B, 1st Fl.
    1111 Sofia, Bulgaria
    Email: anna [at] anas-bg [dot] com
    Phone: 359-2-986-28-19CHINESE
    Mr. Gending Fan
    Chinese Connection Agency
    Room 118, 18th Floor, No. 16 South Guangshun Street
    Chaoyang District, Beijing 100102
    People’s Republic of China
    Phone: +86 1355-2827-662
    Email: ccaBeijingAgency [at] gmail [dot] com
    Website: www.blog.sina.com.cn/ccabeijingCZECH AND SLOVAK
    Ms. Kristin Olson
    Kristin Olson Literary Agency
    S.R.O.
    Klimentska 24
    110 00 Praha 1, Czech Repubic
    Phone: 420 (222) 582 042
    Fax: 420 (222) 582 048
    kristin.olson [at] litag [dot] cz
    Website: www.litag.czDUTCH
    Wampe de Veer
    Blackbird Literary Agency
    Pieter de Hooghlaan 27
    3741 RL Baarn, The Netherlands
    Email: b [dot] lit [dot] agency [at] gmail [dot] comFRENCH
    Noemi Rollet
    Agence Eliane Benisti
    80 Rue des Saints Peres
    75007 Paris, France
    Phone: 33 (1) 42-22-85-33
    Fax: 33 (1) 45-44-18-17
    Email: benedicte [at] elianebenisti [dot] comGERMAN
    Mr. Christian Dittus
    Paul & Peter Fritz AG Literary Agency
    Postfach 1773
    Jupiterstrasse 1
    CH-8032 Zurich, Switzerland
    Phone: +41-44-388 4142
    Fax: +41-44-388 4130
    Email: cdittus [at] fritzagency [dot] com
    Website: www.fritzagency.comHEBREW
    Ms. Efrat Lev
    The Deborah Harris Agency
    9 Yael Street
    Jerusalem 93502, Israel
    Phone: 972-2-563-3237
    Fax: 972-2-561-8711
    Email: efrat [at] thedeborahharrisagency [dot] com
    Website: www.thedeborahharrisagency.comHUNGARIAN
    Mr. Peter Bolza
    Katai & Bolza Literary Agents
    H-1068 Budapest
    Benczur u. 11., Hungary
    Phone: (36-1) 456-0313
    Phone/Fax: (36-1) 456-0314
    Email: peter [at] kataibolza [dot] hu
    Website: www.kataibolza.huTURKEY
    Dogan Terzi
    Anatolia Lit Agency
    Caferaga Mah, Gunesli Bahce Sok
    No, 48 D:4
    34710 Kadikoy, Istanbul, Turkey
    Email: dogan [at] anatolialit [dot] com
    ITALIAN
    Ms. Agnese Incisa
    Agnese Incisa Agenzia Letteraria
    Piazza Vittorio Veneto 19
    10124 Torino, Italy
    Phone/Fax: +39011885642
    Email: agnese [at] agneseincisa [dot] itJAPANESE
    Eriko Takeuchi (Ms.)
    Japan UNI Agency Inc.,
    1-27 Kanda Jinbo-cho
    Chiyoda-ku, Tokyo 101-0051, Japan
    Email: eriko.takeuchi [at] japanuni [dot] co [dot] jpKOREAN
    Mr. Henry Shin
    Eric Yang Agency
    3F, e. B/D, 54-7 Banpo-Dong
    Seocho-Ku
    Seoul 137-803, Korea
    Phone: 02-592-3356
    Fax: 02-592-3359
    Email: henryshin [at] eyagency [dot] comPOLISH
    Book/Lab Literary Agency
    Aleksandra Lapinska Piotr
    U1. Sibeliusa 41
    02-641 Warsaw
    PolandROMANIAN
    Simona Kessler Int’l Copyright Agency Ltd.
    Str. Banul Antonache 37
    011663 Bucharest, Romania
    Phone: (004021) 316-48-06
    Fax: (004021) 316-47-94
    Email: simona [at] kessler-agency [dot] ro
    Website: www.kessler-agency.roRUSSIAN
    Mr. Alexander Korzhenevski
    Alexander Korzhenevski Agency
    7th Parkovaya 28-100
    Moscow 105264, Russia
    Phone/Fax: 7 (095) 164-7810
    Email: alex.akagency [at] gmail [dot] comSPANISH AND PORTUGUESE
    Ms. Elizabeth Atkins
    A.C.E.R. Agencia Literaria
    Amor de Dios 1
    28014 Madrid, Spain
    Phone: 34-91-369-2061
    Fax: 34-91-369-2052
    Email: eatkins [at] acerliteraria [dot] com
    Website: www.acerliteraria.comTHAI, INDONESIAN, VIETNAMESE
    Pimol Yutisri
    Youthapong Charoephan
    Tuttle-Mori Agency Co., Ltd.
    6th FL., Siam Inter Comics Bldg.
    459 Soi Piboon-Oppathum (Ladprao 48)
    Samsen nok, Huay Kwang
    Bangkok 10320, Thailand
    Phone: (662) 694-3026
    Mobile: (666) 310-8199, (666) 310-8299
    Fax: (662) 694-3027
    Email: poom [at] tuttlemori [dot] co [dot] th
    Email: supanya [at] tuttlemori [dot] co [dot] th
    Email: thananchai [at] tuttlemori [dot] co [dot] th
    Website: www.tuttlemori.com
  • Manuscript Submission Guidelines

    General Submission Guidelines

    Wisdom Publications accepts unsolicited submissions from authors and agents but only on topics directly related to Buddhism. Authors should have relevant professional, academic, or Dharma-teaching credentials.

    To submit your manuscript, please download, complete, and return the Submission Questionnaire. Send it to [email protected]. (You cannot fill this out online; you must download it first.)

    If you make your submission via post, be sure to include a self-addressed stamped envelope if you would like your materials returned.

    Wisdom Publications use the Chicago Manual of Style, 16th edition, as its house style guide and the American Heritage Dictionary for default spellings. Our preferred formatting and many style issues particular to Buddhist publishing are addressed in our Style Guide for Works on Indian and Tibetan Buddhism.

    Special Series Submissions